We REVOLUTIONIZE
the build and handover process
for Boat Builders
The YachtWave® Delivery Platform revolutionizes how boat builders manage builds and handover new boats. It streamlines build status and communication and enables seamless electronic access to their customers’ vessel manuals, videos, and equipment details.
Features
Innovative Features
Designed for Boat Builders
The YachtWave Delivery Platform addresses the key challenges of new boat delivery with innovative features that empower boat builders to enhance the customer experience, minimize delays, and streamline communication throughout the build and ownership process.
Build Project Status Timelines
YachtWave offers a visually intuitive build status timeline, keeping customers informed about every phase of their boat’s construction. This transparency reduces customer anxiety and increases satisfaction by providing real-time updates. Customers are more prepared, which helps prevent delays from incomplete tasks, such as late selections or payment milestones. It also allows dealers stay aligned with customer readiness for critical steps like delivery.
Electronic Document Delivery
YachtWave eliminates the need for bulky paper manuals and documentation, offering digital access to all critical documents through the app. No more cumbersome plastic bins or paper manuals that get shoved in a closet and forgotten. Customers can easily search for and access important information whenever needed, ensuring they are equipped with everything they need right at their fingertips.
24/7 Orientation Videos and Training
YachtWave provides 24/7 access to orientation training videos directly within the app, ensuring that customers can always reference how to operate their boat’s systems. This reduces calls to dealers during weekends or off-hours and enhances customer confidence in managing their boat’s features on their own schedule.
Customer & Dealer Task Management
YachtWave manages customer—and dealer-dependent tasks with integrated reminders and alerts for approaching deadlines or overdue tasks. This reduces project slippage and ensures the timely completion of crucial customer actions such as selections, insurance, and payments. Both customers and dealers can track tasks through a unified interface, ensuring accountability and reducing misunderstandings or delays that could push back the boat’s delivery.
Electronic Boat Specifications
YachtWave stores all boat specifications digitally within the app, giving customers instant access to detailed specs whenever needed. This helps owners stay informed about their boat’s features and systems without having to dig through physical documentation.
AI Mechanic™ Support
YachtWave’s patent-pending AI Mechanic™ feature helps boat owners troubleshoot and solve problems without requiring extensive technical knowledge. By offering real-time, intelligent advice, this feature reduces service calls and increases customer satisfaction by enabling them to resolve issues quickly and independently.
Maintenance Logs and Parts Inventory
YachtWave includes an integrated maintenance log, which allows customers to track their boat’s service history and parts inventory. This ensures that customers can easily keep up with required maintenance, reducing the chances of preventable issues and preserving the long-term value of the vessel.
Build Project Status Timelines
YachtWave offers a visually intuitive build status timeline, keeping customers informed about every phase of their boat’s construction. This transparency reduces customer anxiety and increases satisfaction by providing real-time updates. Customers are more prepared, which helps prevent delays from incomplete tasks, such as late selections or payment milestones. It also allows dealers stay aligned with customer readiness for critical steps like delivery.
OEM Branded YachtWave
The YachtWave Delivery Platform enables boat manufacturers to provide customers with a fully branded (OEM) version of the YachtWave app, seamlessly aligning with their brand identity. This web-enabled solution enhances the ownership experience by offering a premium, manufacturer-backed digital interface that reinforces brand loyalty and strengthens post-sale engagement. By delivering a customized platform, manufacturers ensure a consistent brand presence across all customer touchpoints while keeping owners connected to their vessels through a high-quality, factory-endorsed solution.
Electronic Document Delivery
YachtWave eliminates the need for bulky paper manuals and documentation, offering digital access to all critical documents through the app. No more cumbersome plastic bins or paper manuals that get shoved in a closet and forgotten. Customers can easily search for and access important information whenever needed, ensuring they are equipped with everything they need right at their fingertips.
24/7 Orientation Videos and Training
YachtWave provides 24/7 access to orientation training videos directly within the app, ensuring that customers can always reference how to operate their boat’s systems. This reduces calls to dealers during weekends or off-hours and enhances customer confidence in managing their boat’s features on their own schedule.
Electronic Boat Specifications
YachtWave stores all boat specifications digitally within the app, giving customers instant access to detailed specs whenever needed. This helps owners stay informed about their boat’s features and systems without having to dig through physical documentation.
AI Mechanic™ Support
YachtWave’s patent-pending AI Mechanic™ feature helps boat owners
troubleshoot and solve problems without requiring extensive technical knowledge. By offering real-time, intelligent advice, this feature reduces service calls and increases customer satisfaction by enabling them to resolve issues quickly and independently.
Customer & Dealer Task Management
YachtWave manages customer and dealer-dependent actions and tasks with integrated reminders and alerts for approaching deadlines or overdue tasks. This reduces project slippage and ensures the timely completion of crucial customer actions such as selections, insurance, and payments. Both customers and dealers can track tasks through a unified interface, ensuring accountability and reducing misunderstandings or delays that could push back the boat’s delivery.
Maintenance Logs and Parts Inventory
how it works
Increase Customer Satisfaction
The YachtWave Delivery Platform improves customer satisfaction by providing a fully OEM branded, intuitive, user-friendly interface that simplifies access to important boat delivery documents. With a quick and straightforward setup process, customers can quickly get started and access their vessel’s details without the hassle of traditional paperwork.
Customers Use for Free
Your customers can access the oem-branded YachtWave app on their mobile, tablet, or desktop devices via the web – completely free to use, providing a seamless, factory-backed experience.
Visualize Build Progress
Your customers and dealers can quickly and easily track the boat’s status.
Manage Customer Action Items
Manage customer and dealer action items to keep all parties on track and ensure timely progress throughout the build process.
Handover Materials Electronically
Deliver Cloud-Based Digital Documentation with Video Orientation Training for Easy Access and Recall as Part of the Boat Handover Process.
Increase Customer Satisfaction
Modern-day customers will appreciate the streamlined communication and convenience of electronic app delivery, which provides instant access to critical information and enhances their overall experience.
Designed For Boat Manufacturers
Revolutionizing Boat & Yacht Delivery with Seamless Communication and Digital Documentation
YachtWave revolutionizes boat handover with cutting-edge solutions that streamline communication, minimize delays, and elevate customer satisfaction. Boat builders can now deliver boats more efficiently, ensuring every aspect of the build and handover is seamless and organized.
Say goodbye to outdated, manual processes and embrace a modern, customer-centric approach. The YachtWave Delivery Platform transforms traditional delivery by shifting from paper to digital documentation, reducing logistical headaches, and providing an intuitive app accessible on both web and mobile—so you can focus on delivering exceptional customer experiences.
Revolutionizing Boat & Yacht Delivery.
The YachtWave® delivery platform revolutionizes boat delivery by streamlining build status communication and providing seamless electronic access to manuals, videos, and equipment details.
YachtWave
935 N Beneva Road, Ste 609-2056
Sarasota, FL 34232
+1 (941) 291-0040
[email protected]
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